• Joined Galen in: 1995
• Based in: Craigavon, Northern Ireland,
• Role in team: Louise is responsible for commercial operations across the Galen business globally. This includes achieving business targets for all products by supporting the sales and marketing divisions, driving sales of non-promoted portfolio products, and being responsible for logistics and supply across all Galen sites and distribution partners.
• Experience: Louise has worked in Galen for over 25 years in various roles starting out in accounts receivable and went on to manage this team, before spending time in the sales and then progressing to her current role as Head of Commercial Operations.

Q: What do you see are the biggest challenges facing the industry?

A: It is an ever changing landscape with new drugs being developed and regulatory approvals becoming stricter. For operations, the scarcity of active pharmaceutical ingredients for basic drugs is the most challenging and so as a team we are continually working to mitigate any supply chain problems for our patients and customers.